KFC has launched a loyalty mobile app to facilitate their customers to place orders. The detail of the steps is given below.


  • Any customer can download the mobile app and provide his/her personal information such as name, gender, date of birth, address, and contact number.
  • A customer, who has birthday, can purchase promotional deals.
  • Customers select their orders and add them to the shopping cart.
  • A customer can select his/her order(s) and adds them to the shopping cart.
  • Customer then checkouts from the shopping cart and select the mode of payment (cash on delivery).
  • The KFC mobile app saves all the records of the every customer who place orders for future promotion and deal.



Question No 1: After reading the above scenario, you have to suggest suitable dimension of MKIS with solid reasons.

(Marks 5)


Question No 2: Write down the key tasks of your suggested dimension for KFC mobile app.


(Marks 5)



Question No 3: What are the expected issues of your suggested dimension in case of KFC mobile app?

(Marks 5)



NOTE: If you have any query then email at





Deadline: Your assignment must be uploaded/submitted on or before 1st June 2018.


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